FAQs

Yes, we offer FREE shipping on orders that exceed a total value of $125.

For orders that don't meet the $125 threshold for free shipping, we charge a flat-rate shipping fee of $14.99 via FedEx Express.

We currently ship to all 50 US States including PO Box address, and APO/FPO/DPO addressed.

Filipino Frozen Foods strive to ship your order as quickly as possible. Our goal is to ship out orders within 2 business days from when it was placed. If your order is placed on a Saturday or Sunday, it will be shipped on a Tuesday.

After shipment, thanks to FedEx Express, you can anticipate receiving your order within 1 to 2 days, barring any unforeseen delays. We'll keep you in the loop with a tracking number sent to your email or phone, so you can monitor your package's progress.

We prioritize the freshness of your order. Our frozen products are packed in high-quality food-grade packaging, which includes multiple ice gel packs. This ensures that perishable items maintain the proper temperature throughout the transit.

We've partnered with FedEx, our preferred carrier, to handle our deliveries, ensuring prompt and reliable service.